Wednesday, April 24, 2024

The Salesman's Decalogue: A Modern Journey to Ethical Selling

In the bustling heart of the city, amidst towering skyscrapers and throngs of people, there lived a salesman named Jack. With a charming smile and a silver tongue, Jack navigated the world of commerce with skill and finesse. Yet, as he climbed the corporate ladder, he found himself wrestling with moral dilemmas and ethical quandaries. Little did he know that his journey would lead him to discover a modern version of the Ten Commandments, tailored for the world of salesmanship.

I. Thou shalt sell with integrity:

As Jack ventured into the competitive realm of sales, he realized the importance of honesty and transparency in his dealings. No longer could he rely solely on slick pitches and empty promises. Instead, he learned to sell with integrity, offering products and services that genuinely benefited his customers.

II. Thou shalt build trust:

In a world inundated with advertising and marketing gimmicks, Jack understood the value of building trust with his clients. He sought to establish long-term relationships based on reliability and accountability, rather than short-term gains.

III. Thou shalt listen before speaking:

Recognizing the importance of understanding his customers' needs and desires, Jack made a conscious effort to listen before speaking. He asked probing questions, seeking to uncover the underlying motivations driving their purchasing decisions.

IV. Thou shalt prioritize customer satisfaction:

As Jack pursued success in sales, he realized that true fulfilment lay in prioritizing customer satisfaction above all else. He went above and beyond to ensure that his clients received the support and assistance they needed, even after the sale was made.

V. Thou shalt respect boundaries:

In his interactions with clients, Jack respected their boundaries and personal space. He refrained from employing aggressive sales tactics or pressuring individuals into making hasty decisions.

VI. Thou shalt embrace diversity:

In a diverse and multicultural society, Jack celebrated the richness of human experience and perspective. He sought to connect with people from all walks of life, recognizing the value of inclusivity and diversity in his sales approach.

VII. Thou shalt uphold confidentiality:

With access to sensitive information about his clients, Jack understood the importance of upholding confidentiality and protecting their privacy. He safeguarded their personal data with the utmost care and professionalism.

VIII. Thou shalt give back to the community:

Beyond his professional pursuits, Jack felt a deep sense of responsibility to give back to the community that had supported him. He volunteered his time and resources to charitable causes, seeking to make a positive impact on society.

IX. Thou shalt maintain a work-life balance:

Amidst the demands of his career, Jack prioritized maintaining a healthy work-life balance. He carved out time for relaxation, hobbies, and spending quality moments with his loved ones, recognizing the importance of personal well-being.

X. Thou shalt strive for continuous improvement:

Finally, Jack committed himself to lifelong learning and self-improvement. He embraced new technologies, honed his sales skills, and sought feedback from colleagues and mentors, always striving to be the best salesman he could be.

As Jack embraced these modern commandments of salesmanship, he found a newfound sense of purpose and fulfilment in his career. No longer was selling merely a transactional exchange of goods and services; it was a noble pursuit guided by principles of integrity, empathy, and ethical conduct. And as he journeyed forth into the dynamic world of commerce, Jack knew that he carried with him not just products, but a legacy of ethical selling that would endure for generations to come.

Thursday, December 21, 2023

TR2R - Think Right to Riches

My 2nd book, "TR2R -Think Right to Riches" is now available for sale on Kindle/Amazon.

Just open your Kindle or Amazon app & type my name, V. Chacko Jacob in the search bar and my book, TR2R would be listed there.

You can also get the book here, 

Kindle / Amazon Link - CLICK HERE

Thursday, July 27, 2023

JOSH: Journey Of a Sales Hero

My first book, JOSH: Journey Of a Sales Hero is published & available on Kindle/ Amazon. 



Click Here & Access Book

Saturday, July 9, 2022

Top 5 HR Trends for 2022

HR Trend No. 1: Hybrid work is driving business transformation

A vast majority of HR leaders (95%) expect that at least some of their employees will work remotely after the pandemic. This shift to hybrid work will be a massive driver of transformation and one HR leaders must be prepared to support.


HR Trend No. 2: More and new skills are needed

The total number of skills required for a single job is increasing at 6.3% annually, and new skills are replacing old ones. Twenty-nine percent of the skills that were present in an average job posting in 2018 will be obsolete by 2022.


HR Trend No. 3: Workforce health is being eroded

Employee performance stayed high during the pandemic, but disruptions have already made long-term and hard-to-reverse impacts on workforce health — that is, the health of employees, the state of trust between individuals, teams and leadership, and the work environment (e.g., feelings of inclusion). Ineffective approaches to hybrid work will only exacerbate these impacts.


HR Trend No. 4: Employees want to feel understood and valued

HR leaders need to build a more human employer-employee relationship and employment deal to meet employees’ demands to be heard and valued. All HR leaders across HR sub-functions have a role to play in ensuring the EVP holistically centers employees as people.


HR Trend No. 5: Mounting pressure on diversity, equity and inclusion

Along with expectations of greater empathy and a more human work environment, there is increasing pressure to improve equity and inclusion within organizations. In particular, there is mounting pressure from all of HR’s stakeholders — internally and externally — to make real progress on diversifying leadership.

 - Article culled from https://www.selecthub.com/hris/hr-trends/

Friday, April 30, 2021

Role Of HR: Pre & Post COVID World

by Sahiba Singh (Sahiba Singh is the Chief People Officer at Acuver Consulting)

https://www.peoplematters.in/article/strategic-hr/role-of-hr-pre-post-covid-world-28323


In the gigantic universe of corporate organizations and workplaces, employees have an irreplaceable stance. For decades, the people management function at workplaces has held prime importance. To ensure the company’s operations are optimized and driven towards its goals, Human Resource (HR) professionals play a supreme role at the apex of any organizational hierarchy. However, today, we’re at the crossroads of HR management in the current plot. 


Pre-COVID Landscape

The HR department is at the heart of all employee-centric needs of any organization. HR professionals are the people-friendly ones, who know how to manage the workflow of the company by ensuring every single person is working seamlessly and the company’s policies are regularly updated. Traditionally, this role involved in-person interactions with all the employees, throughout the day. HRs have been instrumental in talent acquisition, upskilling, and development of employees and conflict resolution within teams working together. 

Over time, the sphere of HR has evolved from being limited to employee satisfaction, to have a larger impact on the company’s overall growth. The influence of technology has brought several changes and has made HR a vital enabler for any workplace. Today, about 75% of the HRs around the world use recruiting software efficiently. 

The fortunate partnership of digitization and HR ushered in several advantageous outcomes like effective resource planning, requirement forecasting, talent sourcing, and recruitment assessments. The integration of resource management software within HR teams has given rise to smart HR programs and effective leadership. 


Post-COVID Scenario

The COVID-19 pandemic hit all organizations and industries with the same magnitude but the repercussions are varied. While some companies found it easy to transform digitally and revive their operations without a glitch, others are still having a tough time switching to the digital mode of working. This asymmetry has been a function of several factors including the digital capabilities of businesses and the management tactics being used to connect people digitally.

Remote Working

The fancy idea of remote working has become indispensable now and HRs have novel responsibilities to address. They have to establish a common ground for all the employees together from diverse geographical and socio-economic backgrounds, especially for employees staying in interior areas. The need for automation and flexible collaboration tools has grown even more now. As a sincere effort to strengthen employees living in Tier-2 cities, many renowned companies have made significant efforts in the past few months to facilitate them with the necessary infrastructure, thus making remote-working smooth for them. 

Remote assistance extends to the aspect of health as well. The circumstances have made health and safety a sensitive issue for all employees and HR has to ensure every person is able to avail of any and all benefits. HR can share physical well-being measures and important policies or health support packages to alleviate the concerns of the employees.

‘Human’ in HR

Have you ever wondered what lies in the soul of the function of HR? 67% of the working professionals believe respectful treatment for people at all levels is of utmost importance for job satisfaction. Interestingly, the most important fact about human resources that we often forget, is that we’re all humans first. The pandemic has played its card to demonstrate that we can be resources only if we’re humane enough. As the consequences of the pandemic kicked in, HR professionals welcomed new battles to fight for. 

When businesses encounter adversity, it is the people that make victory possible. But in the case of this worldwide threat, people themselves are at their weakest points. Communication plays a pivotal role for any remote working team and HR has the power to harness the maximum potential out of effective communication. 

Productivity and Collaboration

In the areas of talent acquisition and management, HRs had to make some tough decisions. Drying up revenues and difficult team management calls for reduced team sizes and strategic talent sourcing. As a result, with the sky-rocketing layoff figures and increased freelancer intakes, employees are more uncertain than ever.

The HR role is not limited to the retention or removal of employees only. If HRs were to acquire new employees or train existing ones, 77% of them would choose the latter. For any HR team, the prime concern lies in setting up work continuity and handling the daily tasks with the best possible outputs from the employees. Diminishing employee productivity is a serious roadblock for remote-working teams and effective collaboration is the only way out. The onus is on HR to revitalize the work environment and make it conducive for the employees to deliver their best. 

70% of the survey respondents acknowledged that their company needs to do more to prevent employee burnout. To address the grave issue of employee mental health and insecurity, some of the companies tried some unconventional ideas. They conducted various motivational speaker sessions and keynote talks to maintain the energy and vibe amongst the workforce. Several connect-fun sessions were held on a periodic basis to rejuvenate the teams burning the midnight oil to meet business targets. 

The magical world of digitization that was embraced as a ‘good-to-have’, turned out to be a saviour for organizations across the globe. But it is now required to be equipped with the element of empathy, human touch, and work culture. The amalgamation of the humane HR function and digital solutions sustains the post-COVID era.

Future of HR 

Things might never be the same again, but human beings can be the masters of change. Current situations call for thoughtful initiatives that help settle the chaos and resume work in the best possible manner. It’s high time to pay heed to learning and development for the digital times. Businesses stay in the same competitive world but the geographics have dismantled. Thus, judicious planning for workforce enhancement is imperative. The crisis might resolve soon but the lessons are to stay with us at our workplaces forever. This transformation of HR is to empower digital workplaces in the times ahead.

Monday, July 27, 2020

Sermon Series - 1 John 1 to 5




Saturday @ 5pm, IST

A series of Zoom talks on the book on 1 John. 
Each with an individual / separate message to impact you powerfully

01 Aug 2020 - 1 John 1 - 7 Priceless Privileges Of A Believer In Jesus Christ 
08 Aug 2020 - 1 John 2 - 7 Comforting Views Of Jesus
16 Aug 2020 - 1 John 3 - 7 Great Facts About Believers
22 Aug 2020 - 1 John 4 - 7 Great Lessons About Love
29 Aug 2020 - 1 John 5 - 7 Fold Glory Of The Believer

Join Zoom Meeting
https://us04web.zoom.us/j/6128283512?pwd=SVpmL2VqY05zenBLV1VwRVZpQnlKQT09

Meeting ID: 612 828 3512
Passcode: 799799

Tuesday, July 21, 2020

Sincere & Saved



25 July 2020 @ 5pm, IST

A study on "Cornelius"

Study his character & Learn on how he was saved by Jesus

Join Zoom Meeting
https://us04web.zoom.us/j/6128283512?pwd=SVpmL2VqY05zenBLV1VwRVZpQnlKQT09

Meeting ID: 612 828 3512
Passcode: 799799

The Salesman's Decalogue: A Modern Journey to Ethical Selling

In the bustling heart of the city, amidst towering skyscrapers and throngs of people, there lived a salesman named Jack. With a charming smi...