Marketing and Sales are
both activities aimed at increasing revenue. They are so closely intertwined
that people often don’t realize the difference between the two. Indeed, in
small organizations, the same people typically perform both sales and marketing
tasks. Nevertheless, marketing is different from sales and as the organization
grows, the roles and responsibilities become more specialized.
Marketing
|
Sales
|
|
Approach
|
Determines future needs and has a strategy in
place to meet those needs for the long term relationship.
|
Makes the customer demand match the products the
company currently offers.
|
Process
|
One to Many
|
Usually One to One
|
Focus
|
Fulfill customer's wants and needs through
products and/or services the company can offer.
|
Fulfill sales volume objectives
|
Horizon
|
Longer term
|
Short term
|
Scope
|
Identifying customer needs (research), creating
products to meet those needs, promotions to advertise said products.
|
Once a product has been created for a customer
need, persuade the customer to purchase the product to fulfill her needs
|
Strategy
|
Pull
|
Push
|
Priority
|
Marketing shows how to reach to the Customers and
build long lasting relationship
|
Selling is the ultimate result of marketing.
|
Identity
|
Marketing targets the construction of a brand
identity so that it becomes easily associated with need fulfillment.
|
Sales is the strategy of meeting needs in an
opportunistic, individual method, driven by human interaction. There's no
premise of brand identity, longevity or continuity. It's simply the ability
to meet a need at the right time.
|
No comments:
Post a Comment